21 Analyse the impact of your own personal development on your counselling skills practice. (AC 2.1)

Counseling is an emotionally engaging activity. Therapists may acquire detachment tools for not becoming personally involved in the patient’s issues. Appropriate relaxation techniques like for example mediation will help me to detach from customer cases. Self-awareness and consciousness about own limitations may be a base to keep stability. A high level of self-awareness provides insight into customer thoughts and feelings and will support customers to evolve in the same direction. I am a person who is happy to test on myself any protocol or techniques. In the counseling field, I will actively review all new approaches & self-development is the most appropriate way to improve own workshop.

I need you to tell me how your counselling practice has been enhanced through personal development

There is a one-to-one correspondence between my personal development & counseling skills practice. All that I do work with and for is associated with communication skills improvement. This statement is perfectly confirmed by Hazel Johns (1996) Personal Development in Counsellor. My counseling practice evolve and was influenced even by completing this course. Before I had a chance to get credit from this course I done successfully two additional courses. It gives me a right to state that progress in both of those disciplines lingers with perfect harmony.

Description evaluation and reflection to interaction from Counsellor perspective.

Some background information about me:

In general, I am person deeply interested with other people. This interest help me to swap my reality and become other person without waring their shoes. I am naturally gifted with empathy. I enjoy the process pretty well, when I was younger I thought that every single person have skills like this. Later in live I found that it is not true. Most of people even if they have any sensitivity prefer to be in their comfort zone.

Situation describe here is occurrence with my friend and not with customer:

We met at university. Our relationship progressed as we moved with more and more lectures. One day I figure out that I spend with her on the phone almost two hours each day. Each time when she called I answered. So she start questioning what am I doing for live. I do not like an answer on this question thus, many people have believe that to have money they must to work hard. I do not like to reveal what I do to live.

She figure out that my live style is temptation to her. First off all was my friend intention to do something with her live. She was not happy to hold a job where her usually activities include carry of product and put it on shop’s shelfs. On the beginning I offered her solution but she do not like to consider it. When the time clicking away she discovered that I do not have normal job but I manage with my live pretty well. The subject of 3hours day work came back as boomerang. Especially that she had a proof that I do not work hard. And form this place we can start typical counselling story.


One day she asked me what to do to get better job and earn more money. I told her that I can help her to get any position she ever dreamed about but she will have some lessons to do and it will take about 8 hours of training to equip her in appropriate skills and mindset. Both we agree that after lectures I will spend with her 2 hours to show how proceed interview conversation. We can say that we have spoken counselling agreement according to her goals. After first session it become obvious that reaching point of her high conversational proficiency is out off range of previously mentioned 8hours. She agree that she work additional 2 hours per day in order to fasten process. In this place we can say that our spoken counselling agreement was amended. I love to reach my goals so my proposition was to provide her more homework to suit in 8hours of previously agreed session.

First session 120 minutes:

  • We identify limiting believes.
  • We figure out that it is not clear about long term goals.
  • We define clear career goals. Those goals were miserable.

Homework for her 120min:

  • IQ test
  • Clifton Strengths 34

Second session 120 minutes:

  • Assessing attitude of others toward us. Working on mindset.
  • First impression and all what is associated with verbal non-verbal communication.
  • Overcome of fear of answering telephone calls.
  • Identify 3 dreamed jobs.

Homework for her 120min:

  • Random call on 10 telephone numbers. And keep conversation at last 1minute.
  • Prepare CV she would like finally have without limitation (fake it until you maked)
  • Prepare actual CV based on real work experience.

Third session 120min:

  • Target was list of 50 the most difficult interview questions.
  • Answering on each 20 of them with always positive attitude to show advantages not weaknesses.

Homework for her 120min:

  • Get information from social media who are recruiters. What they like what is their hobby and employment history.
  • Prepare pitch to them based that we have similar hobbies and interest.
  • Prepare CV for concreate person rather then for company.

Fourth session 120min:

  • Send CV and immediately call to confirm if CV was obtained.
  • We elaborate 30 additional the most difficult questions.


She get invitation to every single vacancy she applied. After about two months she get an answer from every single employee that she get a job. ON the other hand she pick one position previously and she stick to it.


My friend targets were reached. However it must to be motioned that we done some adjustments in training. ON the other hand the time frame of 8 hours was done. The success ratio was 100%.


The part of this intereaction

I demonstrated counselling skills on multiple ways.

Reconesanse phase was necessary to understand what needs my customer have and what are limitation belives obstructing the outcome.

It is hard to provide perfectly scripted opener in a metter of fact all what was done was a mixture of counselling techniques comunication pressuasion anchoring

This process was done on multidemension level. We start with open minded visualisation of best possible outcome. First off all. We figure out the best possible outcome the dreamed job and sallary.

First off all I gathered

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22 Explain why feedback is an essential component of personal development. Use examples to illustrate your answer. (AC 2.2)

I do not distinguish between positive and negative feedback. Positive means that I do follow in the correct direction and I should keep going that theme. Negative is an indicator that I should make adjustments to keep myself on the path.

To illustrate it. I obtain negative feedback about my essay. My tutor provides me with about 40 comments and annotations about the quality of my work. I can perceive this feedback as critic and as a matter of fact, it is. But it is also perfect feedback to evaluate and improve my writing skills. My tutor provides me with massive feedback. My essay weight 2000 words and I have got 1800 words of feedback. Should I treat it as something wrong? No. I treat it as a post showing me how poor my writing skill is. It was a perfect opportunity to improve what of course I have done.

Positive feedback. Is something that feeds my internal monster with serotonin. On the other hand, serotonin does not provide neuroplasticity. It congruent feeling of relaxation and sedation. To be honest, even I got positive regards I always ask what I can do better. It is to account for the adrenaline/norepinephrine substance required to start the learning process. To learn something we must fail. To summarise something that the general public calls; negative feedback, have me positive outcome. Furthermore, perception always depends on our internal camera settings.

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23 Evaluate how counselling skills practice has influenced/ influences your own personal development. (AC 2.3)

Counseling skills influence my practice in many ways. First of all counseling skills embodied in me as deeply, become part of my personality. The procedural schema of assessment as well as Gibbs and Kolb’s idea change the way how my perception work. Before I familiarized myself with counseling skills I did not plan in advance. My journey with personal development started about 8 years ago. From that period I started to plan execute and evaluate every single step in my career. Today I can say that I am quite effective with reaching my goals. On the other hand, some of my friends stated that I am machine to reaching targets and my commitment is not natural. I absolutely agree my commitment is not natural is planned and well-executed.

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18 Explain legal aspects of anti-discriminatory practice. (AC 3.3)

Ethical conduct code must consider each time there is a discriminatory suspicion. Many aspects of counsellors are underpinned by UK law. Belong to professional body abide counsellors to its practice code. However, there is no requirement to do so. The Equality Act 2010 as previously mentioned provides clear constraints on what is discrimination and must be obeyed. Counsellors’ public service offers must not discriminate and should make their services accessible to any person. Another piece of legislation Counsellors need to abide by is Data Protection Act 2018. Those two pice of legislation provide the main constraints for Counsellors all of the other aspects are underpinned by UK law. All counsellors services are based on contract. It means that it is a legal agreement between two parties. It sets the rights and responsibilities for both sides. Establishing a contract counsellor create professional duty to care about the individual and must avoid any omissions this relationship may bring. Liability means that against counsellor may be taken law steps if breach any laws or behave in the way that customer may be harmed. Counsellors should consider purchasing professional indemnity insurance to protect them against this kind of claim.

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Diploma in Counselling Skills NVQ level 3

Describe how an ethical framework applies to the use of counselling skills. (AC 2.1)

Thus, the counsellor profession is not regulated ethical framework is an indicator of set of rules counsellor abide. On the other hand ethical framework my vary between psychological associations. If counsellor have for example religion believes impede them to work under particular setting then should consider the most suitable organisation. Ethicals frameworks in psychological organisations may be see as signpost for counselors and customers what is allowed and what is not acceptable. Therapists may belong to one or more organizations. Frameworks are codes of conduct and must abide every single time when contact with a patient occurs.

Look at page 9 of the resources and describe how to apply counselling skills

Ethical frameworks help to keep good practice in counselling. Counsellors need to ensure that provide ethical practice. Some of the key factors apply to the ethical use of counselling skills:

Safeguarding individuals by setting appropriate and understood boundaries and limitations of relationships. Especially by providing a safe environment where customers feel safe and may be vulnerable. It may be done by indicating when the counsellor is available and where is not. By providing clear time constraints and limits of interaction.

Understand when confidentiality may be breached. In severe cases when individual health is exposed to danger or action of individual may expose others to the threat.

Establishing rapport and interaction by adopting counselling skills such as; body language reading, active listening, using pauses, open questions etc. The role of the counsellor provides a not judgmental environment when patients may be vulnerable can feel supported and safe.

Keeping skills and toolbox up to date through continuing professional development. TO make sure that clients obtain the best possible consultation and feedback.

Understanding data protection issues, keeping records updated and ensuring that confidentiality is kept.

Valuing each person and treating each individual with respect despite all circumstances.

Be under constant supervision and validate reflection to ensure that resilience is kept during and after supporting individuals.

Understanding and recognising the importance of diversity and equality.

Recognising the main challenges in the counselling role comes with endings in the counselling process. Seeking additional support if it is needed.

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