6 Describe how you have applied strategies for problem solving and decision making in your counselling practice. (AC 4.2)


It must to me mentioned that problem solving and decision making have the same approaches. There are many strategies to tackle the issues. However, all of those have a common denominatorit is a strategy helping to discover the main issue and gradually progress into desirable outcomes. In counselling we adopt the leader where on the bottom we aim to identify all problems or decision. Then we chose the particular case to work out. We should identify a wide range of possible solution. Therfore, we pick the best solution appropriate to the scenario. If we have a solution then we build an manageable action plan. The next step is to proceed action plan. After proceeding action plan we finally may focus on evaluation. If there is one than one main issue. Those steps should be repeated.

There are many strategies I would like to emphasize to technique developed by Tony Buzan called mind mapping. Techniques proposed by Napoleon Hill in his book Think and Grow Rich for example brainstorming is worth of consideration. On each single stage we should conduct reality testing according to most famous psychologist Sigmund Freud. Some of the business approaches as Strengths Weaknesses Opportunities Threats (SWOT) are relatively easy to proceed. Additional practice is called SMART and it is abbreviation from Specific, Measurable, Attainable, Relevant, Time-bound this metodes may be used to determine the goals. Important and simple tool seems to be a classic cost/benefit analysis.

No metter what metod will be chosen, the role of counsellor is to provide different perspective to individual and equipped them in appropriate tools to reflect on situation rather then act emotionally.

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6 Describe how you have applied strategies for problem solving and decision making in your counselling practice. (AC 4.2)

How to resolve issue?

How I applied strategies for problem solving and counseling skills and decision making in my counseling practice.

First of all every single time I try to help my customer. If there is any specific case I used appropriate techniques to help resolve customer issues as quickly as it is possible. In my practice, I remember one particular situation when a young person self-mutilating herself. At that time I was not qualified to provide any help to as severe cases. I try to refer patients. The issue was that this person constantly reject; psychologists, therapists, psychiatrists, and so on. Her parents ask me to talk with her about the issue. But to avoid escalation and build report I did not rise this particular subject. Because I was not trained to provide any therapy to this person I try to work out the issue of why she does not like to get help. The patient was young and emotionally unstable. I know that she is artistic talent. I pick up probably one of the most visual tools for problem-solving was the Fishbone diagram. Both of us sit and discuss two perfect fishes. One of those fishes was rotten. And in this fish, we put all off negative and wrong possible outcomes about meeting the therapist and other fish was eatable and symbolized all of the positive settings helpful to start therapy. The quest seems to be infantile and childish. But the outcome leads to discovering why adolescent ladies do not like to attend therapy. Furthermore, the causes were simple and associated with hospital building when clinic residue. The issue was not related to therapy avoidance, rather to traumatic memory associated with this building. Young ladies project negative events from the past on building and all of the people associated with the hospital.

After the first session, the young ladies with pride showed a fishbone diagram with the solution to their parents. She starts to attend therapy in different clinics and as far as I know finish therapy free of self-mutilation. My job was to help find the solution in the most interactive and suitable way.

People who have in their arsenal just one strategy to deal with problem solving of course will use it. Those who had a chance to work in real settings know that each techniques have their futures as well as limitations. My current arsenal is armed in many tools. If I work with customers the most appropriate are obvious previously mentioned techniques. The most satisfaction bring me dealing with projects when uncertainly is a factor. Situation when the common threat are not identify or it is not obvious. Those kind of projects need a virtuosity in applying tools and solid dosage of intuition. Following this theame Firstly, I can not provide any evidence of decision making process in my counselling practice thus, I did not start it.

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